Brand specialists · Santa Rosa
Independent Viking refrigerator, stove, range, cooktop and oven repair in Santa Rosa, CA. Genuine OEM parts, flat quotes, 365-day warranty. Call (628) 209-6820.
5.0/5 · 1,049 verified customer reviews
Drop the model tag in a text and we can tell you what is wrong before the truck rolls. That is how most Viking calls in Santa Rosa start, because a professional-grade range or built-in refrigerator is rarely a guess job. We have worked high-end Viking cooking and refrigeration full-time as an independent shop since 2005. Viking kitchens here cluster where remodels went deep — the hillside homes above Fountaingrove and Skyfarm, the established lots in Bennett Valley and Rincon Valley, and the older houses near Railroad Square.
The same dust-laden air that bakes the Mark West foothills loads a Viking refrigerator's condenser, so cooling calls climb every wildfire season while ignition and oven-element calls hold steady year round. This page covers exactly three things: Viking refrigeration, Viking stoves, ranges and cooktops, and ovens — with built-in wine and freezer compartments handled inside the refrigeration section.
What we service
Built-in and Professional column refrigerators and freezers, plus integrated wine and freezer compartments. We work the compressor and sealed system, evaporator and condenser fans, defrost heater and drain, door gaskets, air damper, and thermistor.
Open- and sealed-burner ranges, rangetops and gas cooktops with the VariSimmer setting Viking is known for. We diagnose the spark module and igniter, the brass orifice, the porcelain and cast-iron grates, and the surface control.
Gas and electric wall ovens and the oven cavity in a Viking range: bake and broil elements, a glow-bar igniter, an RTD sensor and a convection fan. We replace elements and igniters, recalibrate a drifting cavity, and rebuild the door hinge and spring.
Common faults
Why Santa Rosa Sub-Zero Repair
We are an independent repair company, not affiliated with or authorized by Viking; the brand name identifies the appliances we service.
The diagnostic-first process that protects refrigeration applies to Viking ranges, cooktops and ovens too: model tag first, a flat quote, genuine OEM parts.
Sub-Zero repair scope →Customer reviews
Ice maker froze into one solid clump and quit dispensing. He diagnosed a failed module and replaced it along with the water inlet valve, both genuine parts. Cubes are perfect again. He explained the cause clearly and the price was honest.
— Nikhil S., Sunnyvale
Water was pooling under the produce drawers in our Viking. The technician traced it to a frozen defrost drain line and a torn door gasket letting in humid air. He thawed the line and ordered an OEM gasket since it wasn't on the truck. Came back that week. Solid work, just took two visits.
— Steven R., Sonoma
No heat from the oven the morning of a big bake. The tech came right out, found the bake element had failed, and installed a genuine Viking one in under an hour. Back to baking by noon. Honest, fast, and stood behind it with a full year of labor warranty.
— Jeremy T., Santa Rosa
Oven on our Viking range refused to ignite. The glow-bar igniter had cracked clean through. He swapped in a genuine part and verified the flame caught quickly and steadily. Same-week appointment and the diagnostic fee applied to the repair. Courteous, knowledgeable, and the price was completely fair.
— Jasmine R., San Rafael
Broiler ran scorching hot and uneven. He tested the broil element and the sensor, replaced the element with a genuine Viking part, and recalibrated. Now it browns evenly without burning. Punctual, respectful, and the diagnostic charge rolled into the total. I've already recommended them to two neighbors.
— Glenda S., Napa
FAQ
No. We are an independent repair company that has focused on Viking refrigeration and cooking equipment since 2005. We use genuine OEM parts and know the platforms deeply, but we are not manufacturer-authorized or affiliated with Viking, and we never claim to be.
Three categories: Viking refrigeration (built-in and Professional column refrigerators and freezers, with integrated wine and freezer compartments), Viking stoves, ranges and cooktops, and Viking ovens. Send the model number and symptom to scope the repair before arrival.
Often a condenser loaded with foothill dust and wildfire-season ash, making the sealed system run hot. A cleaning and load test resolves many cases; if a fan or thermistor has failed, we meter the part and give a flat price first.
An igniter or element is modest; a sealed-system or compressor repair sits higher. The $89 diagnostic fee applies to the repair, and every job carries a 365-day warranty. Common parts are stocked or ordered quickly, so many repairs finish same-week. Call (628) 209-6820 to book.
Next step
Send the model and symptom for a clear price before any work begins.